Jira Software is part of a family of products designed to help teams of all types manage work. Originally, Jira was designed as a bug and issue tracker. But today, Jira has evolved into a powerful work management tool for all kinds of use cases, from requirements and test case management to agile software development.
Users
- Software developers
- QA and testing
- Project managers
- Program managers
- Product designer
- Product owners
- Scrum masters
Use cases
- Agile teams
- Bug tracking
- Project management
- Product management
- Process management
- Task management
- Software development
- Requirements & test case management
Jira for requirements & test case management
An increasing number of teams today are developing more iteratively, and Jira Software is the central hub for the coding, collaboration, and release stages. For test management, Jira integrates with a variety of add-ons so the QA’s testing slides seamlessly into the software development cycle. Teams can test effectively and iteratively. QA teams use Jira issues, customized screens, fields, and workflows to manage manual and automated tests.
How to do requirements management with Jira in conjunction with other tools?
Explore the Atlassian Marketplace to see all the vendors that provide test management capabilities within Jira.
Jira for agile teams
For teams who practice agile methodologies, Jira Software provides scrum and kanban boards out-of-the-box. Boards are task management hubs, where tasks are mapped to customizable workflows. Boards provide transparency across teamwork and visibility into the status of every work item. Time tracking capabilities and real-time performance reports (burn-up/down charts, sprint reports, velocity charts) enable teams to closely monitor their productivity over time.
Jira Software supports any agile methodology for software development.
- Issue tracking
- Customizable workflows
- Estimation & work logging
- Progress reporting
- Scrum boards
- Kanban boards
- Project-level permissions
- Project backlogs
- Email notifications
- Roadmaps
Jira for software development teams
Jira Software provides planning and roadmap tools so teams can manage stakeholders, budgets, and feature requirements from day one. Jira integrates with a variety of CI/CD tools to facilitate transparency throughout the software development life cycle. When it’s ready to deploy, live production code status information is surfaced in the Jira issue. Integrated feature flagging tools allow teams to roll out new features gradually and safely.
The DevOps template is designed for high-performing teams to save time and reduce errors by managing work from a variety of tools in one centralized place. Learn more
- Release planning
- Sprint planning
- CI/CD integrations
- Issue management
- Project Backlog
- Jira Service Management integration
- Feature flagging
- Developer tool integrations
Jira Software for DevOps teams
DevOps is a set of practices that works to automate and integrate the processes between software development and IT teams, so they can build, test, and release software faster and more reliably. For teams practicing DevOps, Jira Software is the backbone of Atlassian’s open, integrated toolchain known as Open DevOps. Jira Software integrates with first- and third-party tools throughout the DevOps lifecycle, including code and version control tools like Bitbucket, GitHub, and Gitlab, documentation and knowledge management tools like Confluence, and monitoring and operating tools like Opsgenie. Jira Software also integrates with tools across a variety of categories to help DevOps teams ship better software, faster, with a focus on best practices including:
- Automation
- Testing
- Security
- Observability
- Feature Flagging
- Continuous Delivery and Deployment
Jira for project management teams
Jira Software can be configured to fit any type of project. Teams can start with a project template or create their own custom workflow. Jira issues, also known as tasks, track each piece of work that needs to pass through the workflow steps to completion. Customizable permissions enable admins to determine who can see and perform which actions. With all project information in place, reports can be generated to track progress, productivity, and ensure nothing slips.
- Issue / Task management
- Roadmaps
- Report & Analytics
- Integrated mobile app
- Project backlogs
- Project & issue customization
- Granular user permissions
- Workflow customization
Jira for task management
Create tasks for yourself and members of your team to work on, complete with its details, due dates, and reminders. Utilize subtasks to breakdown larger items of work. Allow others to watch the task to track its progress and be notified when it’s completed. Create sub-tasks within the parent task to break down the unit of work into digestible pieces for various members of the team. View all tasks on the board to easily visualize each’s status.
- Email notifications
- Issue hierarchy
- Subtasks
- Task change log / history
- Custom fields
- Task linking / relationships
- Project linking
Jira for bug tracking
Bugs are just a name for to-do's stemming from problems within the software a team is building. It is important for teams to view all the tasks and bugs in the backlog so they can prioritize big picture goals. Jira’s powerful workflow engine ensures that bugs are automatically assigned and prioritized once they are captured. Teams can then track a bug through to completion.
- Product / Issue backlog
- Customizable workflows
- Email notifications
- Task / bug linking
- Project level configuration
- Project rules
Jira Service Management empowers teams with everything they need to get started fast. Check out capabilities for ITSM practices like request, incident, problem, change, and configuration management.
Users
- DevOps managers
- IT operations managers
- Support managers
- IT Service desk agents
- Enterprise architect
- Services owner
Use cases
- ITSM
- Service Desk
- Enterprise Service Management
- Service Request Management
- Incident Management
- Problem Management
- Change Management
- Asset Management
- Customer Support
- Ticketing Support
Request Management
Manage work across teams with one platform so your employees and customers quickly get the help they need.
Incident Management
Bring your development and IT operations teams together to rapidly respond to, resolve, and continuously learn from incidents.
Problem Management
Group incidents to problems, fast-track root cause analysis, and record workarounds to minimize the impact of incidents.
Change Management
Empower your IT operations teams with richer contextual information around changes from software development tools so they can make better decisions and minimize risk.
Asset Management
Store assets to manage inventory efficiently, track ownership and lifecycles, and reduce costs.
Configuration Management
Gain visibility into the infrastructure that supports critical applications and services. Understand service dependencies so you can minimize risk.
Knowledge Management
Leverage Confluence for an open approach to knowledge management. Foster team collaboration across ITSM practices.
Jira Software is part of a family of products designed to help teams of all types manage work. Originally, Jira was designed as a bug and issue tracker. But today, Jira has evolved into a powerful work management tool for all kinds of use cases, from requirements and test case management to agile software development.
Create a source of truth
Save time by harnessing your teams' collective knowledge into easy-to-find answers for everyone.
Move work forward
From actionable meeting notes to inspiring project plans, kickstart team participation with a flexible workspace.
Inspire conversation
Encourage all teams – from marketing to engineering – to share announcements, strengthen company culture, and get instant feedback.
Jira Service Management empowers teams with everything they need to get started fast. Check out capabilities for ITSM practices like request, incident, problem, change, and configuration management.
Code Review
Save time by harnessing your teams' collective knowledge into easy-to-find answers for everyone.
Move work forward
From actionable meeting notes to inspiring project plans, kickstart team participation with a flexible workspace.
Inspire conversation
Encourage all teams – from marketing to engineering – to share announcements, strengthen company culture, and get instant feedback.
plan
Jira Software integration
Create a branch from within a Jira Software issue and set up triggers to transition between statuses when reviewing or merging code.
Trello boards
Organize your projects and collaborate with your team on boards.
Collaborate
Diff views
Understand what's changing in your repositories with unified or side-by-side diffs when reviewing code.
Projects
Help your team focus on a goal, product, or process by organizing your repositories into projects.
IDE integrations
Create and review Bitbucket pull requests, build and deploy, and more from within the IDE.
Manage
Merge checks
Recommend specific conditions on merges for individual branches or branch patterns. Or enforce merge checks through Bitbucket Premium.
Deployment permissions
Configure controls on who can do deployments and from which branch. This is a Bitbucket Premium feature and can be accessed through Bitbucket Pipelines.
Launch
Bitbucket Pipes
Plug-and-play to build and automate a CI/CD pipeline in Bitbucket Pipelines that meets your exact needs.
Build integrations
Bitbucket can show build results from your CI system. A simple pass or fail icon tells you about the health of your code.
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